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Business value
Many It organizations share three common challenges – how to quickly gauge the impact of issues on users and customers; how to avoid time- consuming, labor-intensive incident resolution; and how to avoid the significantly large percentage of issues caused by incorrect configuration changes. CA Spectrum meets all three business goals.
CA Spectrum delivers best-in-class infrastructure management across diverse, multi-technology networks to assure the availability of critical network services that are essential for your business applications.
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Solution overview
At the core of CA Spectrum service management is functionality to model, monitor and manage relationships between the IT infrastructure, users and customers, and business services. By understanding the relationships between assets, configurations and events that affect a service, CA Spectrum is able to pinpoint which incidents have the greatest impact on the critical business service IT supports and which should get the highest priority for remediation.
Fault management is another fundamental capability for CA Spectrum. The functionality includes the ability to automatically discover network devices and map the network topology, detect and automatically correlate seemingly unrelated events to suppress unnecessary alarms, automate root cause and impact analysis for both services and users, and manage IP service technologies ranging from QoS to multicast, ATM to MPLS.
CA Spectrum configuration management is an integrated capability that eases the complexity of managing network device configurations, identifies when configuration changes violate your gold-standard policy or policies, and highlights when the unintended consequences of configuration change are the root-cause of an incident. |
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